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Find answers to your most pressing questions about our installation process, warranty and more.

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Are Window World windows energy-efficient?

Yes. Our windows are designed to be as energy-efficient as they are beautiful. Our energy-efficient windows help keep heated and cooled air inside your home where it belongs. This allows your HVAC system to work more efficiently, reducing the amount of greenhouse gases your home releases into the environment and saving you money on your energy bills every month. Learn more about what makes our windows energy efficient in the video below or visit our energy efficiency page.

How do I know it’s time to replace my windows?

When deciding if you need to replace your old windows, watch for these few key warning signs that tell you it’s time to upgrade your home with new windows:

  • Windows are hard to open and close
  • You feel a draft, even when the windows are closed
  • Your monthly utility bills have increased
  • Condensation forms on the inside of your window

What does “Any Size, Installed” mean?

The term “Any Size” refers to any size replacement double hung window our manufacturer will construct. Currently this is a minimum width and height of 15″ X 26″ and a maximum of 48″ X 78″. “Installed” refers to the removal of a basic double-hung wooden window and installing your new Window World double hung replacement window, using the existing wooden stops.

What do I do if I have problems with my new windows?

In the rare occasion that you do have a problem with your Window World replacement windows, we recommend that you visit our Virtual Help Center page. Here you can find videos and guides that address some of the most common questions we receive. Most of the issues encountered by our customers are easily corrected and don’t necessarily mean that there is a problem with your window. This page contains a number of easy tutorials to aid you in correcting most of these issues. Please take a moment to read this information as some of it may be valuable for the care of your new replacement windows.

If after trying the repair guides your issue is still not resolved, feel free to contact our showroom during normal business hours.

Who manufactures replacement windows for Window World?

The windows are manufactured by Associated Materials Incorporated (AMI). AMI was founded in 1947 and is one of the largest replacement window manufacturers in the world.

Where are the replacement windows manufactured?

The Associated Materials facility is located in Akron, Ohio.

What type of warranty is available for my windows?

All of our Window World replacement windows come with a limited lifetime warranty. However a double lifetime “transferable”, lifetime glass breakage, lifetime seal failure, and installation warranties are available. Contact us for more details.

Will replacement windows increase the value of my home?

Yes. Replacing your old windows with new Window World replacement windows can help raise the value of your home for a high return on investment.

What Window World replacement window styles are offered?

At Window World of Central Illinois, we proudly offer a wide range of window styles for our customers, from traditional to contemporary. All of our windows are built for easy operation, improved curb appeal and increased energy efficiency. Explore our window styles and discover the best fit for your space.

What happens to my old windows?

After installing your new replacement windows we remove every bit of debris from your property and dispose of it properly. If you wish to keep your old windows, glass or storm windows, please notify the installer as soon as he arrives for your installation.

Are vinyl windows the best option for my home?

Your home deserves a product that provides protection against outdoor elements, which is why we craft our windows using durable, vinyl frames. Vinyl withstands harsh weather conditions and requires little maintenance for easy cleaning. The combination of functionality, beauty and affordability makes vinyl windows a popular choice for homeowners everywhere.


Can I customize my Window World replacement door?

Yes. Window World of Central Illinois offers a wide selection of color options, glass designs and door styles to personalize your home. You can easily match your style and individual taste. Explore our door styles to customize your home’s look.

Will my replacement door be energy efficient?

Yes. Our replacement doors offer excellent thermal insulation to keep your home consistently comfortable throughout the year. Crafted with superior weatherstripping and Low-E glass, our energy-efficient doors retain heat in the cooler months and reflect it in warmer months.

What functionalities can I expect with my new Window World door?

Window World of Central Illinois offers a large selection of replacement door options. Some styles swing outward while other styles slide left to right for space-saving operation. No matter the door style, you can expect easy operation for everyday use.


Is Window World replacement siding energy efficient?

Yes. Window World of Central Illinois proudly offers insulated vinyl siding that will help lower your monthly energy bills while instantly boosting your home’s curb appeal. Browse our energy-efficient siding products and find the right series for your home.

Is Window World replacement siding weather resistant?

Yes. Our replacement vinyl siding series require little maintenance yet still hold up against the harshest of storms. Built with thick panels and advanced lock designs, our siding provides superior holding power, keeping it tight on walls—even in extreme winds.

What material is used for Window World replacement siding?

Our replacement siding is engineered with the highest performing vinyl, plus insulation. Vinyl siding protects your home, keeping it beautiful for a lifetime.

Is Window World siding offered in different color options?

Yes. Our replacement siding is offered in a variety of eye-catching colors. Explore our vast selection of siding series and color options and select which color best suits your home.


Are shutters backed by a warranty?

Yes. Our superior shutter products are backed by our best-in-class warranty to ensure protection of your investment.

Are Window World shutters made in America?

Yes. Like all Window World products, our shutters are made right here in the U.S.A.

Are Window World shutters weather-resistant?

Yes. Our shutter products are built strong to withstand the harshest conditions. In fact, they’re engineered to resist fading, dents or scratches.


Does Window World provide professional roofing installation in Springfield?

Yes. Window World partners with CertainTeed, North America’s leading brand of replacement roofing. We only trust the most distinguished and qualified roofing contractors in Springfield to ensure timely installation and excellent customer service.

How do I know which type of roofing is best for my home?

When determining the best roofing for your home, you should consider the reputation of the brand and its weather-proof capability. Window World offers industry-leading replacement roofing that’s built strong to withstand the harshest conditions. Plus, it comes in a broad selection of rich colors to match your style.

Is roofing backed by a warranty?

Yes. For your peace of mind, all of our roofing styles are backed by SureStart™ PLUS extended warranty coverage to ensure protection of your investment.


Do you install replacement windows year-round? If so, will I lose a lot of heat/cooling at the time of installation?

Window World installs replacement windows year-round. A standard install will take only one day. Our installers install one window at a time and are trained to do what ever necessary to minimize heating/cooling loss. The energy savings from the new windows will recover any additional costs incurred within a few days.

Will the replacement windows be installed from the inside or outside?

The majority of our replacement windows are installed from the inside. In some situations it may be necessary to install from the outside.

How long will it take to get my replacement windows? How much time should I allow for the installation?

Your replacement windows will be installed within 4-8 weeks from the date that the final measurements are taken. The type of replacement window being installed and type being removed help determine the amount of time needed to install your replacement windows.

Most installations will be completed in as little as one day. On the day of your installation, we’ll quickly and carefully replace your old products with your new windows, doors or siding. Once installed, we’ll provide a final clean up before reviewing the finished product with you.

How can I prepare my house for my replacement windows?

Preparing for window installation is easy when you choose Window World of Central Illinois. On the day of your installation, follow these steps to get ready:

  • Please take down curtains, blinds, or any other window treatments
  • Security sensors should also be removed and turned off by your security company
  • Provide our installation expert with a clear path to the window(s) being replaced by moving anything that may be in the way
  • Keep small children or pets away from the job site
  • Ensure a homeowner is on-site to answer any questions or concerns
  • Remove all wall decorations from the walls close to the windows as they may fall during removal or installation

For any further questions, contact us today.

Will my installer be professionally trained?

Yes. When it comes to installing your new windows, doors or siding, our factory-trained installers are here to ensure you receive the smoothest installation possible.

Can I purchase windows from Window World and install them myself?

No. We do not sell windows for self-installation. Our professional installation process is part of our award-winning product. Watch the video below to learn more about why we include professional installation with our products.


How can I pay for my new windows, doors and siding?

Window World of Central Illinois offers flexible financing options to help you enjoy your new replacement products when you want them. Your Window World expert will work with you to find the best payment plan for your project.

How much do Window World’s replacement windows, doors and siding cost?

During your free in-home estimate, you’ll receive the price of your replacement products. Every project is custom so we are unable to give specific pricing information over the phone or online.

Does Window World offer any promos or offers?

Yes. Window World of Central Illinois doesn’t make you wait to renovate your home. With our special offers, we make replacing your windows, doors or siding more affordable than ever. Learn more about our special offers on our pricing page.


Do the windows, doors and siding come with a warranty?

Yes. When you purchase Window World products, you’re getting much more than new windows, doors and siding. Just as important, you get the peace of mind that we’ll stand behind our products with our best-in-class lifetime warranty.

Can I expect energy savings with my new windows, doors and siding?

Yes. Designed with energy-efficient features, our replacement products help to lower your energy bills, keeping your home comfortable year after year.

How much will I save with energy-efficient windows, doors and siding?

Determine your predicted savings by using our savings calculator found on our energy efficiency page.

What happens during my free estimate?

Our estimate process is simple. If you choose an in-home estimate, a Window World professional will come to your home to discuss the best replacement options to fit your budget as well as your style. Our expert will ensure all your questions are answered, spending the time to provide product demonstrations and inform you on energy-efficient opportunities.


How do I know if I need to replace my windows?

There are a few surefire signs that your windows need to be replaced. These include:

  • Noticeable damage like broken panes or dented frames
  • Leaky window or rotting frames
  • Higher energy bills with no other obvious explanation
  • Difficulty opening and closing them, even after lubricating the tracks
  • You can hear too much outside noise
  • You notice condensation on the inside of the pane or between the panes of multi-pane windows (condensation on the outside of the pane is normal)

If one or more of these sound familiar, we recommend replacing your windows as soon as possible. You’ll enjoy more comfortable interior temperatures and lower energy bills!

Watch the video below to learn more about the top 6 surefire signs that your windows need to be replaced.

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